“It’s an article about how to fix aol mail not receiving emails problem. Here we have described about the solution for all reasons behind can’t receive emails on aol account.”
Being an aol user, we always expect our emails to be up and running all the time. there is nothing wrong in doing so.
Also, AOL tries there best to keep there up and running without any kind of problem.
but still, sometimes, people have to fall into some little problems with there email system.
One of the most popular problem for nowadays is aol mail not receiving emails. If you will take a look at any community. you will find so many users landing to the website and questioning about how can they resolve this problem.
That’s why Today I have chosen to write a complete article on this problem. which will not be limited to describing the problems only. it will also cover the solution for how to fix aol mail is not receiving emails problem. so stay tuned to get your problem fixed.
Why is my aol mail not receiving emails-
As per my knowledge, you may unable to receive the emails on your aol account due to the few common causes.
Senders have been blocked by you.
- Filter Issue (the most common reason behind unable to receive emails on aol mail).
- Problem From aol mail server side (it happens rarely.)
- Communication Gap between server and client.
- forwarding issue.
So these are some basic reasons behind aol mail not receiving emails problem. Now let me take you to the solution to this problem.
How To Fix AOL Mail Not Receiving Email Problem-
Email is going to the spam or other folders (filter issue)-
most of the users don’t have aol mail not receive emails technically. they are always getting emails from their good wishers.
But those email does not come to the inbox or chosen folder directly. they go to another folder like- trash, spam etc.
while users don’t check those folders and they keep looking the solution for AOL mail not receiving emails.
This happens, when users create a filter into there email. and they do not describe well, where the emails should be landing.
So when you go through unable to receiving mail on aol using phone or pc. you should check the email filter settings first.
Be sure, there is no filter available. if there is any filter exist. you need to go ahead and remove it immediately.
To delete the email filter, you can use the steps given below.
- Get into your account.
- Click on the email settings icon (presented on the top right side corner).
- Choose email filter settings from the right-hand side corner.
- Check if there is any filter (If you find anyone), Select them and click on delete.
- Exit from settings, and send a test mail to yourself.
AOL Mail not receiving emails because you might have blocked the sender
another big reason behind unable to receive an email on aol account is: you might have blocked the senders by mistake.
That’s why whenever they are sending any emails. they aren’t coming to you.
So if you haven’t found anything wrong with email filter. you should check the block list this time.
To check the block list, you need to go to the Settings on your AOL mail >> click on the spam settings >> now if you see your loved ones email address on senders spam settings. just remove it from there.
you may also read:
Server Is not Responding Or Unable to Communicate With aol mail server (If aol mail not receiving emails on phone)-
When you configure your account into the phone or any third party application. It requires valid server address, and connection authentication to keep it syncing with the aol mail server.
If you make any kind of mistake in typing the server address or password for your account.
you won’t be authorized to communicate with aol mail server. due to that, you might be going through aol mail not receiving emails problem.
So when you aren’t able to receive emails on your aol using the smartphone or any third party application on your pc.
To remove the Email Account you need to follow the instructions given below:
Remove AOL account from iPhone-
- Go to settings on your iPhone.
- Under the Mail, Contacts and calendar section, you need to click on mail.
- Tap on your AOL mail account and click on delete permanently or remove the account(whatever you see there).
- Finally, you will able to see the Confirmation, message click on it to remove the account.
Now you should reboot your phone once.
Delete The AOL Account From Android Phone-
- Go to settings on your phone
- Click on Accounts.
- Select your email account and click on delete.
- If you see a confirmation message, you should click on yes.
- Finally, your phone will start rebooting.
You should remove the account from it and reconfigure it with the below information.
Server address- mail.aol.com
Port no- 993
authentication type- SSL
Outgoing server address- smtp.aol.com
Port NO- 25
Authentication type- SSL/TLS
To Add the aol account, you may visit: How to add AOL account on My Phone?
Maybe your emails are being forwarded to another address that’s why you are unable to receive an email –
If you have enabled the email forwarding into your account. that means you will not receive any single emails on your account.
they will be directly going to the chosen one email address.
Also, sometimes, they do not get delivered there as well and gives the return error message to the users. the error message could be any one of the following-
- Could not found mail server.
- Outgoing server SMTP error (mailbox couldn’t be found)
- Invalid receiver details.
If your senders are receiving similar to these error messages. it means you have enabled the email forwarding into your account. which you have to disable immediately.
To disable the forwarding follow the steps given below:
- Login your aol account and go to settings.
- Click on email forwarding and delete the forwarding email address.
- Now Click on ok.
AOL Mail Not Receiving Email On Outlook Or Any Third Party Application –
If you love to access your aol account using any third party email application like- outlook, MacBook mail application or Lotus etc.
Suddenly, You have stopped receiving emails on your aol account.
Let’s click on the send & receive button first. once you will hit this button. it will try to sync with the aol email server and try to get all emails from your aol account.
Somehow If you do not receive any emails on your aol account and get send and receive the error message in revert.
this will directly Indicate, your application is not able to communicate with the email server. that’s why you are not receiving emails.
It can be due to sever reasons. like-
- Invalid Login credentials.
- Wrong address for the incoming and outgoing server.
- Network Issue.
- Firewall Issue.
These are the four basic reasons. which may cause unable to receive emails on aol account problem.
To fix such problems, you need to follow the instructions given below.
Invalid Login Credentials-
If you have changed the login password for your aol account. but forget to update it on outlook application. it can be the reason behind can’t receive email on aol using outlook.
Update Server Address-
Whenever you go through aol mail not receiving emails problem. do not forget to check the server settings.
Be sure, you have not made any changes in it. If you have any doubt on server settings. you may remove the existing aol account from outlook.
Now reboot your pc and then add your account from the beginning.
Network Problem –
Never forget to check the internet status on your Pc. Before pressing the send & receive button on outlook. Be sure, you are getting internet at that time.
If you are not getting the internet on your pc. you should go ahead and troubleshoot the connection first.
this does rarely happen but sometimes, people face aol mail not receiving emails due to the firewall on their device.
Sometimes, the firewall blocks the incoming and outgoing server. when they consider this activity unsafe.
So you should disable the firewall for a while and then check. can you receive email now or not?
So these are the reasons behind aol mail not receiving emails problem. if you will check them carefully. I am sure your email will start working fine.