Recently, I visited the AT&T (sbcglobal) community website. There I have found a bunch of users complaining about the unable to receive email problems.
This error is coming frequently when they try to access it on the desktop or mobile devices.
To fix that error, We have decided to write an article on how to fix sbcglobal.net mail is not receiving emails problem.
In this article, I will be covering each and every possible causes for can’t receive emails on the sbcglobal account.
Why Is My Sbcglobal.net mail account not receiving emails –
Before we talk about the how to fix can’t receive emails problems on sbcglobal. let’s discuss about why does this issue occurs?
Mostly, users face aren’t receiving emails on the sbcglobal mail because of few causes.
Mail filters are changing route.
The Mail forwarding is enabled.
Senders are blacklisted.
The sender is not posting the emails on your address.
Invalid server addresses. (When you use the emails on the mail app).
So these are the five basic reasons for not getting emails on the sbcglobal mail.
You may also read: how to sbcglobal.net mail not working problem?
How Do I fix can’t receive emails into sbcglobal.net Mail account problem –
So we know about common causes for behind can’t receive emails into the sbcglobal.net account. Now it’s time to troubleshoot the problem. So follow the instructions given below.
Check the servers-
If you can’t send or receive emails through your sbcglobal account. please check the sbcglobal service status. there are high chances of server down. Generally That happens, when the servers are updating the security patches, or maintaining other programs.
You can communicate to the sbcglobal mail team to find out the server status. They will let you know about server status. along with that, they will guide you if there are any changes to make on your account.
Assure that the sender is sending the emails on correct address-
If you cannot receive emails from any specific person, ask your sender to double-check the email address.
most of the time, people are entering the correct email address and that’s you don’t receive any emails there.
Also, If the sender will be mistaking in typing the correct address, they might see a delivery failed error message in reverse.
Check Email Filter Settings –
Email filters are used for filtering the incoming emails. Whenever someone sends you any emails. this filter will check the email and send them to their deserving folder.
Let’s say, you have created a filter for delete promotional emails. Whenever you will receive any promotional emails into your sbcglobal account. it will directly go to the trash folder.
Basically, filter feature is useful but at the same time, It can get you into the trouble. If you don’t know setup the mail filter on sbcglobal?
So if you have created any filter into your sbcglobal account. It might possible; your email filter is blocking the new incoming emails. That’s why you are not receiving emails into your sbcglobal.net account.
So you have to delete the sbcglobal.net mail filter instantly. after that, send a test mail to your account. Let’s see if you receive your own message or not.
This is the most usual cause for sbcglobal.net emails not receiving email problems. Most of the time, users turn on the forwarding on their email by mistake. That’s why they don’t receive any emails.
So you should check the forwarding settings. If you find it enabled, just go ahead and disable it.
Typing the incorrect email server address-
If you can’t receive emails into the sbcglobal.net via mail apps. Or having trouble in getting the emails on iphone. It can be because of sbcglobal login or mail server settings.
So you should review the server address settings. after that, you need to check the login info as well.
After following all these instructions, you should get rid of sbcglobal.net emails is not receiving email problems.
Somehow it the problem still continues, you need to comment down below. We will come with a few more good solutions.
Check IMAP/ Pop settings-
If sbcglobal mail is not receiving emails on the outlook or other mail application. It means, there is something wrong with the POP or IMAP server. so make these changes into your account.
Incoming server details –
IMAP server name – imap.mail.att.net
Port no – 993 SSL – Yes
Pop 3 Server name – Pop.mail.att.net
Port no – 995 SSL – Yes.
SMTP Server Name- smtp.mail.att.net.
Port no – 465 SSL – Yes.
What causes emails not be received?
Generally, sbcglobal doesn’t receive emails due to the reasons given above. so you should investigate the filters, forwarding, and other mail settings.
How to fix Sbcglobal email not receiving emails on Iphone?
These Iphone stops receiving emails from sbcglobal because of few things.
- User account is not updated.
- Auto fetching or syncing is not enabled.
- Mail application related.
- Network related issues.