The Bellsouth.net is the sub-brand of At&t communication. Which offers the internet services like- Internet connection, Email, Media services etc.
This company operates in the South Western part of the United States and is mostly known for its email services.
BellSouth email is hosted on yahoo servers, due to which users are facing many problems nowadays. Login problem is one of them. Whenever user tries to login to their email on computer or any other device, BellSouth email shows them some error messages instead of showing mailbox, which can be of the following types.
- Can’t sign into BellSouth account : incorrect username or password.
- Can’t load this page network protocol error.
- Authentication problem.
- Can’t access this page due to the temporary error.
If your also bellsouth email is not working, then you can fix it with the help of below given guide.
Why is my BellSouth email not working?
Generally, Bellsouth email login problems come when you use the wrong username and password while logging in. Apart from this, there can also be the following reasons.
- The username or email address is incorrect.
- The login password is invalid.
- bellsouth has banned your account due to the policy violation.
- Old cookies are conflicting.
- Browsers are outdated or incompatible in loading the mailbox.
- SSL certificate is not not running.
- Proxy, Adblocker or VPNs are blocking the secure connection.
- IMAP/POP server settings are invalid or missing.
- Antivirus or firewall are blocking the incoming and outgoing process.
- Bellsouth or yahoo mail server are down or in under a maintenance.
- Account is not properly setup on the third party mail client program.
How do you fix the Bellsouth Email login problems?
So now we know all the reasons why bellsouth is not working. Now without wasting time we have to fix this problem login problem in bellsouth email. For which you can follow the steps given below.
Verify the username/ email address-
When you can’t log into the bellsouth email account, you should start with checking the username or email address. make sure, you have filled it correctly on the login portal.
If you are not confident about the login details, you can simply reset the username by using tricks given below.
- Open the yahoo mail login portal on the computer or mobile browser.
- Click on the forgot username button.
- Now enter the email address or phone number that is associated with this account and press the continue button.
- Select the verification method and press the next button.
- Now verify the account.
- Finally, you will see the username.
Reset the password as well-
Some users may have bellsouth email login problems because of the incorrect login details. You should also be one of them. so When you are unable to sign into the bellsouth account. please reset the email password and then retry to login the account again.
- Open the at&t email login portal.
- Click on the forgot password button.
- Now enter the user id and last name.
- Verify the robot captcha and then click on the continue button.
- Choose the recovery method and then verify the account.
- Now enter the new password and then confirm it by retyping the password.
- Finally, press the change password or reset password button.
Now you reattempt to sign into the bellsouth account using the new password.
Check the service status-
Sometimes, users can’t log into the bellsouth.net email account using valid credentials due to the server issue. When yahoo or bellsouth servers are down or under maintenance. You won’t be able to load the mailbox on your device.
In such a case, you have to wait until the servers are running regularly. To check the server details, you can talk to the bellsouth email team.
Fix bellsouth email is not working on the browser-
If Bellsouth email is not working on the browser while there is no problem in the mail application. Please login your account on a different browser. If bellsouth mailbox is loading properly on that browser. That’s means, there is a problem with the browser, that’s why bellsouth email is not working today.
To fix that, you have to make certain changes into the account.
Delete the cookies- Let’s go to the settings on the browser, and delete all types of data from the browser.
Clear the bookmarks- Sometimes, the bookmarks can’t load the account properly. so you should clear them and then retry to access the account.
Update the browser- An outdated browser can be the big reason for bellsouth email login problems. so you should go to the about section of the browser and then update it to the newer version.
Uninstall the Proxy, adblocker or VPN extensions- When you use these types of extensions or ad ons in the browser. Your browser might not be able load the bellsouth emails due to the security reasons. so disable them.
Reinstall the browser- If you already tried these steps but can’t fix the bellsouth email login problems. you should uninstall the current browser. now reboot the computer and install a new browser.
After making these changes, if you still can’t log into the Bellsouth email account, please uninstall & reinstall a new browser into your pc.
Fix Bellsouth email login problems on the mail applications like- outlook, windows mail etc-
If bellsouth email is not working on the mail applications like- outlook, windows mail or thunderbird etc. There might be an issue with the account configuration.
So you should remove the current account from the outlook application and then reconfigure it as per given instructions.
- Open the outlook application.
- Go to the account settings.
- Select the bellsouth email account and press the remove or delete button.
- Now press the add button.
- Select manually configure the email account and press the next button.
- Now enter the your name and email address.
- Select the incoming server as imap and fill imap.mail.yahoo.com
- Now type smtp.mail.yahoo.com .
- Enter the bellsouth username and password and click on the more settings button.
- Here you need to click on the outgoing server tab, and select the requires authentication option.
- Now click on the advanced tab and enter the Port no 993 in the incoming port section.
- Choose the encryption mode as SSL.
- Now Enter the smtp server 465 in the outgoing port and choose the SSL encryption.
- Click on the ok and then click on the next button.
- Now account will sync to the mail server, once you will see the finish button. you need to press that.
If After changing all these settings, If you are still having bellsouth email login problems. you should delete the current outlook profile and then create a new profile to setup the account.
Now retry to access the Bellsouth email on the outlook application. If you still can’t access the Bellsouth email on mail app. Please contact the email team for help.
Disable the firewall & security programs-
Sometimes, a firewall might block the communication path. Due to which, you may have the login problems on Bellsouth email. To identify that, you need to disable the firewall and antivirus for 10-15 minutes. now try to access the account again.
If the account is working properly, Then you need to take a look on the firewall and antivirus settings. if you find any blocking rule for bellsouth email or mail application. Please delete it.