Fix Hotmail Not Receiving Emails | Can’t Receive Emails On Outlook

Troubleshoot: Hotmail not receiving emails or can’t receive emails in Hotmail problem.

“this article is about how to fix outlook not receiving emails. if you are unable to receive emails into your hotmail account. please follow the instructions given into this article. “

When you can send emails but can’t receive emails in Hotmail / outlook account. This error can be a little frustrating for you.

Actually, this error comes because of a few common reasons.

In this article, we will discuss the root cause of why is Hotmail not receiving emails and how can we fix them.

If you are also dealing with the outlook not receiving emails problem, I will recommend you to read this article and follow the instructions to fix the problem.

Before sharing the steps let me inform you, the instructions given here, is for Hotmail not receiving emails only. If you are having send & receive problem with your Hotmail account, you need to visit:

How to fix outlook not receiving emails problem:  

Check Hotmail server status-

Before you will go for any further options, first you need to go ahead and check the server status. Maybe you are having “ Hotmail not receiving emails problem ” due to outlook server down in your area. So you should not forget to check the server status.  To check the server status, you may visit:


If you find outlook server down, I will recommend you wait for a while. Once the server will be up and working fine, you will automatically get rid of can’t receive the email in Hotmail problem.

But if outlook /Hotmail server is working fine but still you are going through outlook not receiving emails problem. You need to jump to the next step.

Check Email Filter or block list:

Before you will go for further steps, first you need to check the trash or delete the folder, this might possible you are receiving the emails from senders but they are directly going to delete or trash folder instead of inbox or assigned folder.

  • If your emails are going to delete folder automatically, then first you need to check for filters, if you have made in Hotmail /outlook account. For checking the filter, you need to sign in with your Hotmail account and go to options,
  • Check blocked mail option in your Hotmail / outlook account, maybe you have blocked the email accounts, that’s why the emails are automatically going to trash folder. For more information about how to block emails, you may visit: how to unblock emails in outlook.

Check Email Forwarding settings:

Did you check the trash folder on your Hotmail account? If you are not receiving emails into the trash. Then it seems like, your emails are being forwarded to someone else or there is something wrong with pop or IMAP settings.

That’s why you are going through Hotmail not receiving emails problem.

So you need to stop forwarding and turn the pop/IMAP settings off. And then try to check your emails. I hope, now you will able to send and receive the mails,

So these are the steps to fix Hotmail not receiving emails or outlook not receiving emails.

If you have any other problem. please leave a comment below.

we will try to solve your query.

Thank you for reading outlook not receiving emails problem post.


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