Whenever someone thinks about having a free secured email account, the first thought comes in their mind is Gmail.
That’s because Gmail is one of the easiest and secured email service. Also, it offers you a free email account with 15 GB storage. So you can keep your files and emails on the internet and access them wherever you want.
Talking about the performance, I have never seen it down for a long time. It there is any problem with the server. It will be down for a few minutes only and then it will start working again.
So no wonder about why people consider it as the best email service provider. But being a technical program, sometimes it might get infected with little problems. Gmail not receiving emails is one of them.
So today in this article, I am going to discuss the common reasons behind this problem. Also, I will share some useful information about how to fix them.
Why is my Gmail not receiving emails?
People reach out to unable to receive emails on their Google account due to several reasons.
- Gmail Filter Issue.
- Forwarding issue.
- The account has been blacklisted.
- Incoming or outgoing server problem.
Before I will discuss the solution to fix them, first you need to confirm, are you having this problem on your specific device or application only or you are having this issue with every device?
If you have this problem on the particular gadget or application only, then you should directly jump to step 4.
How to fix can’t receive emails on Gmail account problem-
Check Gmail Filter-
People go through the Gmail not receiving emails problem due to the email filter issue very often.
They do not know about the Gmail filter a lot. So when they try to create an email filter. They put the wrong details to refine the incoming emails. That’s why the email starts going to the other unknown folders like- spam, trash etc.
Technically they always receive the emails from their loved ones, but it directly goes to other folders without informing them.
So whenever you are unable to receive the emails on your Gmail account. you should check the filter settings and be sure you have not created any email filters. If find any filter, go ahead and delete them right now.
To delete the email filters, you need to follow the instructions given below:
- Log into your Gmail account.
- Go to the settings and click on the filters and blocked addresses.
- Do you see any filter in the list? Click on the delete button.
- Save settings and then send a test mail to your Gmail account. let’s see if it is working or not.
If you cannot receive emails on your Gmail account from any specific person, you should check the block list on your Gmail account.
Maybe you have blocked him/ her by mistake. That’s why you are going through the Gmail not receiving emails problem.
In that case, you need to get them out from the block list. To do so, you need to follow the instructions given below.
- Go to the settings on your Gmail account.
- Click on blocked addresses.
- Now you need to scroll down and look for the email address. once you will see the email address, you need to click on it and click on delete or unblock.
- Now click on save changes.
Check email forwarding settings-
When you can’t receive email on Gmail from anyone. This could be due to the forwarding settings. Maybe you have enabled the email forwarding settings on your Google account by mistake. That’s why your emails will be going to some other address.
To disable the forwarding settings you need to disable the forwarding settings-
- Go to the settings and click on click on forwarding and pop/IMAP.
- If you see email forwarding enabled. Go ahead and disable it and click on save settings.
Check Imap / pop settings (if you are going through Gmail not receiving emails using the phone, outlook, or other applications)-
When you go through the Gmail not receiving emails on iPhone, outlook or other applications, It could be due to the invalid server address.
You should check the server address properly and try to configure your google account with the correct server address on application or phone.
So these the steps to fix Gmail not receiving emails problem. If you have any question related to Gmail. Please feel free ask them via comment.