The AOL Mail is known for keeping the data safe for a longer time. So whenever you need to access the older mails. Simply log into the account and search for that email.
But sometimes, the email will be missing from the aol mail. When they click on the aol mail account, It will show them a empty folder. While users claim that they didn’t delete any messages from the account.
In such a case, They all are Looking for the process to recover deleted emails on the AOL account.
Keeping that in mind, today, we are sharing this guide to fix or recover the AOL mail disappeared problem.
If you are also the victim of automatically missing emails problem. Keep reading this blog, and follow the steps given into this blog.
Why Has My AOL mail disappeared from the mailbox?

There can several causes for AOL mail missing emails, but here I am pointing out few of them.
- Email settings issue (AOL filters, spam settings, and forwarding settings)
- AOL server glitch.
- Your account has been jeopardised.
- Browser or Pc issue.
- Account configuration issue.
How Do I Recover deleted Emails on AOL account-
So we know the major reasons for AOL old mail disappeared problem, now it’s a time to recover them:
Monitor Spam Or Trash folders-
If some AOL emails are missing from AOL’s inbox, spam or any other folders. You should inspect the junk & trash achieves. If you find the emails that are missing from the inbox, Than, You have to move them back into the previous folder first. Now do the next tasks.

Turn off the AOL email filters-
Please assure that the filter is not activated on the mail. If so. you have to deactivate using these steps.

- Let’s load the AOL mail account on the browser or app.
- Press the little gear (settings) icon and push the mail settings.
- Click on the filters option from the presented at the left menu.
- Now If you find any filters in the list, Hit the delete button next to it.
Turn off the Spam mail settings-
If Some new emails are disappearing from the AOL mail account, It may be due to the spam settings. The spam robot might be marking them as a spam mail.

That’s why the emails are disappearing from the inbox AOL’s. So it would work if you keep them on low or moderate level.
- Return to the AOL settings.
- Go to the spam settings accessible from the left panel.
- If it is on high or moderate, you have to set them on the low.
Disable the AOL mail forwarding option-
If aol email have been disappeared from the mail achieves and they are also not presented in the trash or junk mail.
You should take a look into the forwarding settings. If it is activated, That means, your messages are being forwarded to another account.
In that case, you can stop that by deactivate the forwarding settings.
- Please Go to the AOL mail settings.
- In the mail settings, pick on forwarding option.
- If you find it enabled, go ahead press the disable key.
Monitor AOL Server Status-
Sometimes, users may have to deal with the aol old mail disappeared problem due to the technical faults at the server side.
The AOL server might have disappeared because of the wrong update or heavy mail traffic. So you can know about the server status via AOL mail team.
they will let you know, if the servers are down or not? If you ask them, they are gonna assist you in recovery process too.
Check the Browser settings-
If you are facing the AOL mail missing emails problem, or seeing the inbox or junk folder empty.
You should access your account via new browser . If it can load the mails in the folders.
It means the browser is unable to load the mailbox completely. In that case, you have to clean up the browser.
- Remove all web cookies & cache from the old browser.
- Update the javascripts, and plugins too.
- if it doesn’t work yet, you need to restore the browser.
Account has been japperdise-
Let’s go to the recent activity section on the aol account. Do you see any unusual activity into the aol account? If yes!
It intends, Someone has a control to your account, and they have deleted the mails and other data.

If this is the case, You have to secure the mail account. Now have a word with the aol team to recover the missing aol emails.
Regularly Questioned issues by aol users?
Why AOL mail disappeared on iphone-
Did you check the account configuration settings? is your iphone able to sync to the aol server properly.
Most of the time, people get this error message, because they do not configure their account correctly.
You may also use the aol’s own app to use these emails.
AOL Sent mail disappeared From the iphone and other mail apps why?
Please prefer to use the imap server over POP. because pop servers are unable to sync the custom folders like- sent, etc. Which causes, the AOL mail folders are missing issue on apps or iphone.
Why are my AOL SPAM Mail Missing automatically?
AOL will keep the mails in the spam box for 30 days only. Once the 30 days, period gets completed, your emails will be deleted from the spam folder.
AOL mail folder disappeared on phone or other apps-
As I have earlier described about the app issues, The problem might be at the incoming or outgoing settings. So It will help if delete the aol account from the apps, and configure your account via IMAP or exchange server.
I am hoping this guide will be helpful in fixing the aol mail missing emails problems. In case, if you have another issues to your aol account. tell us on comment.
Why are my aol contacts missing from the account?
If contacts are missing from the aol account, you can recover them by changing these settings.
- Open the contacts page on aol webmail.
- Press the more and push the restore button.
- Now choose the restore date and press the restore.
Related Topics-
Troubleshoot Can’t login to aol mail?
Why Is AOL not receiving new emails?
What is wrong with the AOL mail, It is deleting my emails automatically? Is it a server glitch or something else. Please help.
How to recover the aol mail folder that I have deleted accidently? I has lots of important email, which I can’t afford to loose.
Why are my sent mail missing from the aol account?
Why have my all my emails disappeared? I didn’t deleted them. also there is no filters, & spam settings active. but still missing all those emails. Can you tell me the quick way to fix these issues.
AOL Inbox disappeared on iphone? It is available on the desktop gold? How do I recover it?
AOL OLD mail Folders disappeared automatically from the mailbox. It’s not available in the iphone, phone or other gadgets too. where did it went?
Some of my new Emails are missing from the aol’s inbox folder. So far, I haven’t deleted any emails. but still they are disappearing.
Also, I have checked the trash and junk mails, they aren’t available there. Can you tell me the way to recover them.
If your emails are not presented in the trash or other folders. you should check the mail settings. probably, someone has deleted them from your account. that’s why they are missing from your account. so first you need to secure your account and then contact aol mail team for help. they will recover those emails for you.